A few people in teams last night complained about pop-ups and scams they were receiving when visiting the site on their mobiles devices. Hopefully we have a couple of options to fix it.
Firstly, any promotion or warning is a SCAM and fake. Your phone is fine, and the site is fine (now). You will not win an iPhone, or be arrested for failure to comply with warnings.
If you continue to have problems, please leave a Post and we will endeavour to help you out. Unfortunately it is difficult to recreate the problem from our end, so we rely on user feedback to solve these issues.
You can clear your website data. Before proceeding with this option, be aware that:
- All the history of your past browsing sessions will be cleared off, if you remove History and Website Data.
- You would also be logged out off the sites you are currently logged in through Safari, so make sure you know any passwords, logins etc.
To proceed with this option, simply go to Settings, then Safari, then push the “Clear History and Website Data”.
This fix was written by Marcel Brown. He has pictures that step you through the process.
- First, keep in mind that whatever the dire warning says, it is a scam. Ignore the message and move on to getting rid of it.NEVER call any phone numbers displayed when you see a scam like this, even if they say they are from Apple, Microsoft, or any other well-known company.
- Additionally, your iPhone, iPad, or iPod Touch is NOT infected with any sort of virus or malware. There are NO known viruses or malwares that can infect an iPhone, iPad or iPod Touch. So you DO NOT need to overreact and do things like wiping out your device or restoring from a backup.
- When you are confronted with a scam warning that you can’t seem to get rid of, push the home button on your iPhone to go back to the home screen.
- Open the Settings app and scroll down until you see Safari. Tap on Safari and then scroll down until you see Advanced.
- Safari should be the first app listed. If not, scroll over until you see it. Tap on Safari to open it. You will need to click OK on the fake warning message once or twice more. The warning should now go away and you should be left with the underlying scam page.
- Tap the “tabs” icon in the lower right corner of the Safari window (it looks like two squares, one on top of the other). If you don’t see the tabs icon, scroll up until you see it appear. Tapping the tabs icon will bring up a screen of all your open web pages and possibly a list of open web pages on your other devices.
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